Get $10 OFF OVER $69🎁CODE:SS10
Get $20 OFF OVER $109🎁CODE:SS20
*Dress Condition:Brand New.
Confirm
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Delivered
Total delivery time = processing time + shipping time.
Processing time: Before shipping your order, we usually need 1-3 working days to prepare your product. The processing time is separated from the transportation time.
Delivery Time:
①In general areas, we usually provide standard transportation, your parcel will take 6-8 working days to arrive;
② Some long-distance areas may take a long time & high shipping fee, your parcel will take 8-14 working days to arrive.
Note: Due to the high cost of logistics, we will set the cost of logistics in different regions to ensure that your parcels arrive faster and safer.
During the checkout process, you can select your shipping method and understand your shipping costs on the order information page.
Once your package is announced for delivery, our system will send you a notification email, please be patient. Thank you for your understanding.
Delivery times may vary, especially during peak hours. please wait patiently.More click Here.
Confirm
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Delivered
Total delivery time = processing time + shipping time.
Processing time: Before shipping your order, we usually need 1-3 working days to prepare your product. The processing time is separated from the transportation time.
Shipping
|
Country/Region
|
Shipping Method
|
Cost
|
Shipping Time
|
|
United States
United Kingdom Canada Australia
New Zealand
Germany
France
Italy
Spain
Ireland
|
Standard Shipping
|
FREE for orders over US$69.00
|
8-14 Business Days
|
|
Otherwise US$8.99
|
|||
|
United States
Canada |
Express Shipping
|
US$17.99
|
4-8 Business Days
|
| Others |
Standard Shipping
|
US$12.99 for all orders | 7-15 Business Days |
Total Delivery Time = Processing Time + Shipping Time
Tracking Your Order
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into hannanikole.com "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Note for taxes
Our customers do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.
Contact Us
If you have any further questions, please contact our customer services at support@hannanikole.com
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
If you paid by credit card, refund times will depend on the credit or debit card company’s policies.
Be aware that the refund date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees.
If you paid by PayPal, refunds will be credits to your PayPal account and will be visible immediately.
The date of reimbursement to the credit card associate with your PayPal account depends on the company that issued the card.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, contact us via our website.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us support@hannanikole.com via our website.
Canceling Orders
Order cancellations have to be manually checked after 1 hours, as it may depend if your order is already processed.
If it is, then the order can not be cancelled. Order changes for address, color, etc. can be done within 24 hours.
